The season of giving draws near. The year winds down and businesses start to take stock of what’s to come. In the hum of commerce, there is no rest. The best gift you can give your business isn’t a gadget or trend—it’s a reliable tool that provides results. Business SMS is that gift. Rather than...Read More

Running a business isn’t for the faint of heart. Whether you’re sending plumbers or electricians out into the field or juggling multiple doctors and locations in a medical practice, there are always a million moving parts. That’s where cloud based unified communications (UC) come in. A unified communications solution is a cloud-based communications platform powered...Read More

  Change is part of the game in business, isn’t it? Just like how we’ve traded in our flip phones for smartphones, office communication has also seen a major makeover. Gone are the days when a company’s phone system was just a bulky piece of equipment sitting in a corner. These days, businesses are looking...Read More

Natural disasters are on the rise, affecting more and more people every year. According to a study from the National Ocean and Atmospheric Administration (NOAA), in 2023, the United States experienced 28 separate weather and climate disasters costing at least $1 billion dollars each. Up to 2023, that’s the largest number of billion-dollar disasters in a...Read More

When discussing a business’s health, we often think of the financials or profit and loss, but we should think of it on a broader scale. A business continuity plan helps in that effort to keep the business running at its best at all times and, if necessary, implement the items in the plan. Bottom line:...Read More

How you communicate with clients has evolved. In the olden days, telephone or in-person were the only options a client had to communicate with your business, but those days are gone. With the rise of cloud-based phone systems comes multi-channel communication systems that give plenty of options for what’s convenient for your customers. According to...Read More

Connecting with customers quickly and personally can make or break your business. But doing so is quite a challenge. After all, your customers’ email inboxes are overflowing. Their social media feeds are cluttered with thousands of ads. And many find phone calls intrusive.  So, what’s the secret weapon left in the arsenal? An SMS service...Read More

Your business relies on you to serve clients as efficiently and quickly as possible from anywhere and everywhere. A cloud-based phone system is not a marketing gimmick. It does everything it claims; this is the evolution of business communication. For almost all types of businesses, on-premise phone system hardware and traditional copper phone lines are...Read More

What is Unified Communications? First and foremost, Unified Communications (UC) is a combination of business communication infrastructure, hardware, software, and services from multiple programs into one streamlined system. Traditional UC is purchased, managed, and maintained on-site or cloud-based by the business needing the system. Where ease of use was made more convenient, the costs associated...Read More

Many businesses are in their cloud-based phone system era, but still, there are quite a few new to the whole idea. If you’re one of those companies who’ve heard about cloud-based phones but aren’t sure what they entail, or where to start, don’t worry – we’ve got you covered. Understanding Cloud-Based Phone Systems Let’s start...Read More