What is Unified Communications? First and foremost, Unified Communications (UC) is a combination of business communication infrastructure, hardware, software, and services from multiple programs into one streamlined system. Traditional UC is purchased, managed, and maintained on-site or cloud-based by the business needing the system. Where ease of use was made more convenient, the costs associated...Read More

Many businesses are in their cloud-based phone system era, but still, there are quite a few new to the whole idea. If you’re one of those companies who’ve heard about cloud-based phones but aren’t sure what they entail, or where to start, don’t worry – we’ve got you covered. Understanding Cloud-Based Phone Systems Let’s start...Read More

Category 5 Standard Ratified 1995 (22 years old) Category 5e Standard Ratified 1999 (18 Years old) Category 6 Standard Ratified 2002 (15 years old) Category 6A Standard Ratified 2009 (8 years old) What is the general difference between Category 5e and Category 6 UTP Cable? The general difference between Category 5e and Category 6 is in the transmission...Read More

So you have your new hosted telephones with Centratel. Now how do you use them? Here are several easy tips and a quick review of the basics. Did you know you can transfer a caller to an outside telephone number? Here’s how! Press the Transfer button (the caller is automatically put on hold) Simply dial...Read More