If your business has ever faced a dropped call with a client, a delayed voicemail from a key vendor, or a system outage that left your team scrambling, you already know: Communication should be the most dependable part of your day. This season, as we reflect on what keeps our businesses strong, hosted phone systems...Read More
It’s a stormy night in your office, and your phone system is the villain in a classic horror flick. Dropped calls vanish like ghosts mid-sentence, voicemails tumble into endless black holes, and siloed apps trap your team in isolated rooms, screaming for help that never comes. Unreliable hardware flickers and fails just when you need...Read More
For Managed Service Providers (MSPs), IT consultants, network integrators, VoIP resellers, and wireless network specialists, peak seasons bring a surge of demands: more service calls, tighter schedules, and clients expecting flawless communication. A cloud phone system is the tool that keeps your business connected, responsive, and ready to tackle the chaos of high-pressure periods. Why...Read More
There’s no ignoring the fact that there has been more than just a shift in customer expectations, there’s been a colossal shift, with customers expecting seamless, attentive, and efficient communication. Whether it’s a customer reaching out via text or e-mail, a remote employee joining a video meeting, or a sales rep updating a client from...Read More
Running a business isn’t for the faint of heart. Whether you’re sending plumbers or electricians out into the field or juggling multiple doctors and locations in a medical practice, there are always a million moving parts. That’s where cloud based unified communications (UC) come in. A unified communications solution is a cloud-based communications platform powered...Read More
Natural disasters are on the rise, affecting more and more people every year. According to a study from the National Ocean and Atmospheric Administration (NOAA), in 2023, the United States experienced 28 separate weather and climate disasters costing at least $1 billion dollars each. Up to 2023, that’s the largest number of billion-dollar disasters in a...Read More
Many businesses are in their cloud-based phone system era, but still, there are quite a few new to the whole idea. If you’re one of those companies who’ve heard about cloud-based phones but aren’t sure what they entail, or where to start, don’t worry – we’ve got you covered. Understanding Cloud-Based Phone Systems Let’s start...Read More