If your business has ever faced a dropped call with a client, a delayed voicemail from a key vendor, or a system outage that left your team scrambling, you already know: Communication should be the most dependable part of your day. This season, as we reflect on what keeps our businesses strong, hosted phone systems...Read More
For Managed Service Providers (MSPs), IT consultants, network integrators, VoIP resellers, and wireless network specialists, peak seasons bring a surge of demands: more service calls, tighter schedules, and clients expecting flawless communication. A cloud phone system is the tool that keeps your business connected, responsive, and ready to tackle the chaos of high-pressure periods. Why...Read More
For small to medium-sized businesses, choosing the right phone system is a decision that can shape daily operations, employee productivity, and long-term costs. If you’re a business owner, IT manager, or operations leader, you’ve likely noticed the shift in the telecom landscape. Traditional premise-based PBX systems are losing ground to modern cloud PBX solutions, and...Read More
Running a business is chaotic, unpredictable, and somehow also extremely rewarding. But let’s face it, you can’t build customer relationships on charm alone. Enter hosted phone solutions, the unsung hero of modern communication. They’re the secret sauce that transforms a scrambled mess of calls and messages into an efficient, customer-pleasing masterpiece. Let’s dig into how...Read More
Change is part of the game in business, isn’t it? Just like how we’ve traded in our flip phones for smartphones, office communication has also seen a major makeover. Gone are the days when a company’s phone system was just a bulky piece of equipment sitting in a corner. These days, businesses are looking...Read More
Natural disasters are on the rise, affecting more and more people every year. According to a study from the National Ocean and Atmospheric Administration (NOAA), in 2023, the United States experienced 28 separate weather and climate disasters costing at least $1 billion dollars each. Up to 2023, that’s the largest number of billion-dollar disasters in a...Read More
Your business relies on you to serve clients as efficiently and quickly as possible from anywhere and everywhere. A cloud-based phone system is not a marketing gimmick. It does everything it claims; this is the evolution of business communication. For almost all types of businesses, on-premise phone system hardware and traditional copper phone lines are...Read More
What is Unified Communications? First and foremost, Unified Communications (UC) is a combination of business communication infrastructure, hardware, software, and services from multiple programs into one streamlined system. Traditional UC is purchased, managed, and maintained on-site or cloud-based by the business needing the system. Where ease of use was made more convenient, the costs associated...Read More
Many businesses are in their cloud-based phone system era, but still, there are quite a few new to the whole idea. If you’re one of those companies who’ve heard about cloud-based phones but aren’t sure what they entail, or where to start, don’t worry – we’ve got you covered. Understanding Cloud-Based Phone Systems Let’s start...Read More